Refund Policy
Refund Policy
Effective Date: January 1, 2026
At TableKing – King of All Meals, we are committed to delivering fresh, hygienically prepared, and premium-quality homemade food products. Your satisfaction is important to us. Please read our Refund Policy carefully before placing an order.
1. Food Products
As our products include pickles, murabba, papad, and other edible food items, they are non-returnable and non-refundable due to hygiene and food safety regulations.
However, we will gladly assist you if your order qualifies under the conditions mentioned below.
2. Eligible Refund & Replacement Cases
You may be eligible for a refund or replacement if:
- You receive the wrong product.
- The product arrives damaged during transit.
- The package is tampered with before delivery.
- The product is defective or spoiled at the time of delivery.
- You receive an incomplete order.
- The product has crossed its expiry date before delivery.
To process your request, please contact us within 24 hours of receiving your order.
3. Proof Required
To verify your claim, please provide:
- Order Number
- Clear photos of the product
- Photos of the outer packaging
- Photos showing the issue or damage
- An unboxing video (recommended for faster verification)
Without sufficient proof, we may not be able to process your request.
4. Non-Refundable Situations
Refunds or replacements will not be provided in the following cases:
- Change of mind after purchase.
- Product taste or personal preference.
- Minor variations in color, texture, or appearance due to handcrafted preparation.
- Incorrect shipping address provided by the customer.
- Delivery delays caused by courier services or unforeseen circumstances.
- Damage caused due to improper storage after delivery.
- Requests made after 24 hours of delivery.
5. Order Cancellation
Orders may be cancelled only before they are dispatched.
Once an order has been shipped, cancellation requests cannot be accepted.
If an eligible order is cancelled before dispatch, the refund will be processed to the original payment method.
6. Refund Process
Once your request is received:
- Our support team will review your complaint.
- The provided evidence will be verified.
- If approved, a refund or replacement will be initiated.
You will be informed of the decision via email or phone.
7. Refund Timeline
For approved refund requests:
- UPI Payments: 2–5 Business Days
- Debit/Credit Cards: 5–7 Business Days
- Net Banking: 5–7 Business Days
- Wallet Payments: 2–5 Business Days
Actual processing times may vary depending on your bank or payment provider.
8. Replacement Policy
Where applicable, we may offer a replacement product instead of a refund if:
- The wrong item was delivered.
- The product was damaged during transit.
- The product is defective upon delivery.
Replacement orders will be shipped at no additional cost.
9. Failed or Cancelled Payments
If your payment was deducted but your order was not successfully placed, the amount is generally reversed automatically by your bank or payment gateway within 5–7 business days.
If you do not receive the refund within this period, please contact us.
10. Contact Us
For any refund or replacement requests, please reach out to us:
TableKing – King of All Meals
Address:
17 Kailash, Gailana Road, Agra, Uttar Pradesh – 282007
